We Need Your Help: Why We Ask Property Owners to Be Present for a Site Visit

Before Pineland installs service at your home or business, a site visit is required for locations where fiber has not yet been buried to the property. This visit allows our team to plan the safest and most efficient path for the fiber line before any construction begins. To help this process go smoothly, we ask that the property owner be present during the site visit.

Before the visit takes place, property owners are asked to sign a Grant of Easement and Hold Harmless Agreement. This document gives Pineland permission to install and maintain the fiber line on the property, and explains the property owner’s role and responsibility in the process, including identifying and exposing any private underground utilities that may cross the planned fiber route.

During the site visit, our team works with you to review the property and discuss anything underground that may not be visible, such as private water lines, septic systems, irrigation lines, or other utilities. While public utilities can be marked through the Georgia 811 system, private utilities cannot be located through 811, which is why the property owner’s knowledge is so important.

Being present during the site visit helps prevent damage to underground utilities, avoid unexpected repair costs for the property owner, and allows the fiber route to be planned carefully. It also provides an opportunity to ask questions and understand the construction and installation plan before work begins.

We appreciate your cooperation as we work together to bring reliable Pineland services to your home or business. If you have questions about Pineland’s construction process, please contact us at 800.247.1266.