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Assistance Programs

Lifeline

If you are a low-income consumer and need help paying for voice, broadband or wireless service, you may be eligible to participate in the Lifeline program.

Lifeline is a non-transferable, federal benefit that makes monthly voice or broadband service more affordable. Eligible households may apply the monthly Lifeline discount to either landline voice or landline broadband service.

You may be eligible to receive Lifeline if you, or a dependent, receive any of the following:

Unresolved complaints concerning Lifeline service can be directed to the Georgia Public Service Commission’s Consumer Affairs Unit at (404) 656-4501 or, Toll-free in Georgia, at (800) 282-5813.

Basic phone service as low as $33.95 and stand-alone internet begins at $69.95

Emergency Broadband Benefit

Pineland Telephone has been approved by the FCC as a provider for the Emergency Broadband Benefit program to help lower the cost of high speed internet. The Emergency Broadband Benefit is a temporary program developed in response to the COVID-19 pandemic. The program will end once the program funds are exhausted, or six months after the Department of Health and Human Services declares an end to the pandemic, whichever comes first.

The Emergency Broadband Benefit Program provides a temporary discount on monthly broadband bills for qualifying low-income households. If your household is eligible, you can receive up to a $50/month discount on your broadband service. Your household may qualify if it has an income at or below 135% of the federal poverty guidelines OR any member of the household:

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